Policies

RESTRICTED ITEMS

Some of the goods which we offer for purchase on the Internet, may be restricted by Federal, State, and/or Local Law. We are an authorized dealer of all of the goods we offer for sale, but we do not and cannot grant the right or authority to persons to purchase items which may be regulated pursuant to such laws.

You are responsible to check with the local authorities on purchases of knives, batons, canes, tear gas, pepper sprays and other hazardous articles shown. Offers of merchandise are void where prohibited by law.

You must be 21 years of age to purchase any paintball guns, slingshots or knives and other regulated items depending upon the jurisdiction in which you reside. Further, pursuant to 18 U.S.C. 922(D)(1)-(9), you cannot be under a legal disability to purchase certain restricted items.

If you are purchasing any of the aforementioned items, you warrant that you have read this notice and that you are an adult and are not under any legal disability that would preclude you from purchasing, owning, possessing or transferring the item or items you are ordering.

PROCESSING OF ORDERS

All orders will be processed as soon as is possible. We will notify you if we are out of stock of the particular item(s) you wish to order. We never charge accounts unless we are shipping an item. You can cancel an order at any time before it is shipped for a full refund. We will refund shipping costs only if the item is found to be defective or if the return is a result of our error.

RETURNS AND EXCHANGES

• All returns must be made within 30 days of purchase.
 Refunds will be credited to the credit card upon which the original purchase was made.
 Include a copy of the original credit card charge receipt for any refunds.
• Sales receipts must accompany all returns or exchanges.
• Tags must be attached to item.
• All used surplus items sold as is - NO RETURNS OR EXCHANGES!
• Unless defective, boots that have been worn outside cannot be exchanged. (Please note below the seperate conditions regarding footwear)
• Unless defective, clothing that has been worn or laundered may not be exchanged. Please send items back laundered if defective.

If you return an item and it was our error, enclose a copy of your receipt with an explanation of what the problem is and once we receive it and verify the issue, you will receive a full refund. Defects caused by use are not accepted. Please return the item the cheapest way possible which is usually through the U.S. Postal Service. We will pay for ground shipping (not Air) only to return the item to us. C.O.D.'s are not accepted.

We want our customers to be satisfied with their purchase. If you must return an item to us,  please send it insured with all the pieces of the item in the original packaging along with the order papers which accompanied your order. Also include an explanation of the problem and how you would like us to settle. Items with defects in the material or workmanship will be repaired or replaced at our discretion. If the item is covered by a manufacturer's warranty, we will forward it to the manufacturer for repair or replacement. Sleeping bags and undergarments that have been used cannot be returned for credit.

If possible, we will be happy to repair and return the item. Merchandise must arrive in original condition. DO NOT SEND ANY USED OR SOILED clothing, equipment or footwear. (Please note below the separate conditions regarding footwear). We do not refund shipping and handling charges unless an item is found to be defective or if the return is the result of our error. If your parcel was damaged in transit, please keep the carton and the contents intact and call the delivering carrier for handling instructions. Remember, it was insured. Then call us at our TOLL-FREE # 1-888-804-LESS and inform us of the situation. Upon refund of merchandise, we do not credit you for shipping costs, you are responsible for those costs.

If an item is found to be defective, pay the shipping charge and we will reimburse you for the cost of the cheapest method. COD's are not accepted.

We prefer returns to be shipped through the U.S. Postal Service, as this is usually the most cost effective method, but you may also ship returns through UPS of Fed-Ex. For your protection, please insure the package for its full value. COD's are not accepted.

Returns shipped through the U.S. Postal Service
(Preferred Method)
Army Surplus For Less
3517 S. Lincoln
Englewood, CO 80113

Returns shipped through UPS or FedEx:
Army Surplus For Less
3524 S. Broadway
Englewood, CO 80113 

You can also return or exchange Internet purchases by going to one of our store locations.

FOOTWEAR PURCHASES AND RETURN POLICY

Our desire is for you to be satisfied with your new purchase. So that your fit is comfortable and proper for your foot, we ask you to do the following:

  • Be sure of the fit. When you receive the merchandise, try it on indoors and walk around for a few hours on a clean carpet. Allow your feet to adjust to the boot. If anything feels incorrect, send them back within 30 days for replacement, exchange or credit.
  • Do not wear the new footwear outside unless you are completely satisfied. Unless found to be defective, soiled or damaged footwear will not be accepted for replacement or refund. NO EXCEPTIONS.

All footwear is guaranteed to be free from defects in materials and workmanship. In the event you have a problem, we will repair, replace or make the proper adjustments according to the manufacturer's warranty policy and decision. Normal wear and abuse are excluded.

USE OF GIFT CERTIFICATES

In order to receive credit for your gift certificate, the original certificate must be received by us. Mail your certificate to: 3555 S. Sherman St., Englewood, CO 80113. Your order will not be processed until we receive the gift certificate.

If the amount of the gift certificate is greater than the total amount owed, a new gift certificate will be issued for the difference. No cash will be given for the unused portion of your gift certificate.

LEGAL MATTERS

ArmySurplusForLess.Com and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ArmySurplusForLess.Com believes that customer conduct violates applicable law or is harmful to the interests of ArmySurplusForLess.Com and its affiliates.

All items purchased from ArmySurplusForLess.Com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

DISCLAIMER

THIS SITE IS PROVIDED BY ARMYSURPLUSFORLESS.COM ON AN "AS IS" BASIS. ARMYSURPLUSFORLESS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ARMYSURPLUSFORLESS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS INCLUDED ON THIS SITE AND/OR WITH RESPECT TO THE SITE OR ITS USE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ARMYSURPLUSFORLESS.COM OR WESTERN TRADING COMPANY, INC., ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES, WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM ANY PRODUCTS INCLUDED ON THIS SITE AND/OR THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO WESTERN TRADING COMPANY, INC. SHALL BE THE PRICE OF THE PRODUCT ORDERED.

In the event a product is originally quoted at an incorrect price or with incorrect information, ArmySurplusForLess.Com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. ArmySurplusForLess.Com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ArmySurplusForLess.Com shall immediately issue a credit to your credit card account in the amount of the charge.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ArmySurplusForLess.Com reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed over $1000.00 (U.S.) must obtain our pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. ArmySurplusForLess.Com is a reseller to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by ArmySurplusForLess.Com.

You agree that any legal action brought against ArmySurplusForLess.Com shall be governed by the laws of the State of Colorado without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the ArmySurplusForLess.Com sites shall be an appropriate federal or state court with jurisdiction in Englewood, Colorado.

If any provision herein is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.